Safe Technology: Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.
To ensure that the information you send is safe the latest versions of popular browsers display a locked padlock image, in the grey bar at the bottom of your browser screen, to indicate you are browsing in a secure environment.
In the extremely unlikely event that your credit card details are compromised, we will refund in full any fraudulent charges to your card made through us.
Any order may be cancelled with no charge before despatch, or returned for refund if in acceptable condition. See below.*
The information you provide is used only for processing your order, and not passed to any other company, so you won't be bombarded with junk mail or spam.
We will only show up on your credit card statement as 'SLP Ltd', and all orders are sent under plain packaging to ensure your privacy.
In the unlikely event of there being a problem with your order, our friendly, female Customer Services staff will be happy to answer any queries and will do everything they can to help you.
Click here for our telephone number and address.
*Returns policy: Any order may be cancelled with no charge before despatch, or returned for refund if in acceptable condition. Items of an intimate nature (eg underwear, sex toys etc) must be unopened. The customer is responsible for the cost of returning the items and proof of postage must be supplied. If the order was despatched by courier or insured delivery, the customer is liable for our despatch costs.
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